Delete Your MeetMemo Account and Data
How to delete your MeetMemo account and the data we hold about you. MeetMemo is provided by Xigmapro Software Pvt Ltd. You can do it inside the app, or here without the app.
Option 1: delete inside the app
- Open MeetMemo and sign in.
- Go to Settings → Privacy and data → Delete my account.
- Confirm. Your account is deleted from our server and the data on that phone is erased.
Option 2: delete here, without the app
Use this if you no longer have the app or cannot sign in. To make sure only the owner can delete an account, we email a one-time code to the account's address first.
Before you delete
- Cancel your subscription first. Deleting your account does not cancel a Google Play subscription. Cancel it in Google Play (Play Store → profile → Payments and subscriptions → Subscriptions), or you may keep being billed.
- Your meetings are on your phone. Recordings, transcripts, notes, tasks and documents are stored encrypted on your device, not on our server. Deleting your account here does not touch them. See the last section to remove them.
What is deleted
When you confirm, we delete immediately:
- your account and email address, and your language, time zone and other preferences
- your sign-in sessions, so every phone is signed out
- your subscription record on our server and your monthly usage counts
- the link to your Google Calendar, if you connected one
- any early-access sign-up or contact message you sent us from this website with the same email address
- any pending sign-in codes
What we do not hold, and what may remain
- Meeting content. We never store your recordings, transcripts, notes, tasks or documents on our server. If you ran an AI action, the content was sent to an AI provider to produce the result and we kept no copy. See the Privacy Policy.
- Google. Google keeps its own purchase and account records under Google's policies. We cannot delete those. To remove MeetMemo's access to your Google account, visit myaccount.google.com/permissions.
- Server logs. Standard web server logs (an IP address and request time) are kept for a short period for security. They are not linked to your account.
Remove the data on your phone
In the app, go to Settings → Privacy and data → Erase all data on this device. This deletes your meetings, recordings, tasks, documents, branding and the encryption key from the phone. Uninstalling the app also removes it.
Need help?
If something does not work, or you cannot receive the email, use the contact page and tell us the email address of the account. We will confirm that it is yours before we delete anything.